Incorrect Shipping Address

If you notice your shipping address is wrong, contact us immediately at support@shapeone.com.

What We Can Do

We can update your address only if the order hasn't shipped yet. Our fulfillment system moves quickly, so the sooner you reach out, the better.

Already Shipped?

Once your order is on its way, we're no longer able to make changes. At that point, you'll need to contact the shipping carrier directly using the tracking information provided in your shipping confirmation email.